Date ordered: 6th Feb'14 (Thursday)
Date received: 7th Feb'14 (Friday)
Spent: S$90 (inclusive S$6 for delivery)
I was so happy with the prompt service!
They ought to improvise the sealing of the paper bag though.. The staples hurts and I didn't really want to remove them. |
Excited! |
My first Melissa flats! |
Smell really nice and soft... |
The trademark |
I had to ask for an exchange though.. as the size US6 is too big for my left foot, it literally dropped out if I lift my left leg.
So I wrote in to arrange for the exchange the next day, which was a Saturday. I was feeling a little phobic of online purchase exchange etc.
Surprisingly, I got a reply from them on Monday, before lunch time. The Customer Service was so nice, she even thanked me for getting in touch and noted my concern and told me in details the procedure for exchange. She also asked me to make arrangement in advance so that they can make necessary arrangement. Also told me right away that smaller size is not available for this colour. I may want to choose other colour or design.
WOW!!
And so I chose Burgundy, Black, which was nice too!
I asked hubby to go down to them on Tuesday, and tarah... I've got my shoes exchanged nicely within 2 working days!
How cool!
Do note though, price on Clout Shoppe not necessarily cheaper than Reebonz but I like the variety of products.
No comments:
Post a Comment